Forum Discussion

LarryMcJ's avatar
LarryMcJ
Super Contributor
4 years ago

TouchID requires password too often

I realize there are several discussions about this, but in order to provide something definitive, I did an experiment, keeping track of all results. I ensured 1Password was configured to require a pa...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi LarryMcJ,

Sorry to hear password settings aren't behaving as expected. Could I ask you how your auto-lock settings are currently configured? You can find these just below the Touch ID section you shared:

And to confirm, are you being asked for your account password when using autofill via a keyboard shortcut? Is the behaviour the same whether you're filling in your browser or an app?

Let me know and we'll take it from there. 🙂