TouchID requires password too often

LarryMcJ,

Glad to hear an update resolved things on your end, thanks for updating folks here on the forum. Hopefully you'll never have to do a full re-install but certainly a troubleshooting step to keep in your back pocket. 🙂

@philb74 and @whackit,

If you folks are still experiencing this on the latest versions of 1Password and MacOS, I'd like to ask you to create a diagnostics report from your Mac:

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com along with your forum username and a link to this thread. We'll connect your conversations and take a look under the hood to see what's going on.

If you'd prefer to try a fresh installation first, you can find instructions on our website here: How to uninstall 1Password

Thanks for your patience, looking forward to getting this resolved for you both. 😊