Forum Discussion

morpheus's avatar
morpheus
New Member
2 days ago

Transferring Passkeys using CXP from Bitwarden to 1Password fails

When I try to use the vault export CXP function in Bitwarden to transfer passwords and passkeys into 1Password I get an error saying it couldn’t be transferred because too many items in vault or some...
1password.com
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 days ago

Hello morpheus​! 👋

I'm sorry that you're running into an issue transferring your items from Bitwarden to 1Password. Would you mind posting a screenshot of the message that you received so that I can advise further? 

I look forward to hearing from you.

-Dave

morpheus's avatar
morpheus
New Member
2 days ago

 

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    22 hours ago

    Hi morpheus​,

    Thank you for sharing that. To help us further look into this, I'd like to ask you to create and share a 1Password diagnostics report from your iOS device:

    Send a diagnostics report (iOS)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    - A link to this thread: https://www.1password.community/discussions/1password/transferring-passkeys-using-cxp-from-bitwarden-to-1password-fails/170408/replies/170428

    - Your forum username: morpheus

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thank you!