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Forum Discussion
System
2 years agoSuper Contributor
Trouble authenticating 1Password on Android
This discussion was created from comments split from: Various issues on Samsung Galaxy S24 Ultra.
1P_Dave
Moderator
2 years agoThank you for the detailed description of the issue. That definitely doesn't sound right and, so that I can investigate this further, I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145486/trouble-authenticating-1password-on-android
- Your forum username:
doodad - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave