Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
jasimon9
5 years agoSuper Contributor
Trouble changing passwords
I know you are trying to make 1P better and help with changing passwords. Yet your software needs improvement. I am continually running into situations where 1P is "trying too hard", and I get into a...
Former Member
5 years agoHey jasimon9 ,
I don't quite understand what the issue is with the example scenario and screenshot you provided. 1Password seems to be working correctly and doing its job here.
If you sign up to a new website, 1Password will suggest a new password for you to sign up with. When you select that new password, it will trigger the save prompt and save the entire page for you (including the username and any other field that is filled), creating a new working login for you to use the next time you try to log into the website.
You are not supposed to know or remember what the new password is because that's not interesting. That's not important. That is why 1Password was invented.
Using the clipboard is not a great security practice and is one we try to avoid. The clipboard is not a secure space to store passwords in (even if only for a moment), so 1Password bypasses all that and saves what you need for you.
If you ever find yourself in a situation where you did not save the password for some reason, you can still recover it in the generator's history as I mentioned in my previous reply. You will never be locked out of your account or lost without the password that you autofilled, we have failsafes that prevents it such as the generator's history.
Another scenario: an issue that I was experiencing before is that if you click Save in 1P, it saves a different pw than the suggested one. So now you have put the suggested pw into the website, and saved a different one in 1P. Again, rework required with the website to request another pw reset.
That scenario is not possible unless the website does some javascript voodoo magic in the password field that changes the input you type in it.
If the password field is empty and you click the "Save in 1Password" button, 1Password will show the save prompt and will have an empty password field in the new login item you create. If there was already something typed into the password field and you click on "Save in 1Password" (but you do NOT click on the suggested password), then 1Password will save whatever is typed into that field.
The biggest point of interest here is that the "Save in 1Password" button and the strong suggested password are two separate functions that do different things, do not expect them to perform the same action. The Save in 1Password button will save whatever is filled into the fields already but will not add anything new to any field - it will not fill the suggested password it shows you. The strong suggested password option will overwrite whatever is in the password field and will autofill it with the new suggested password it showed you, then trigger the save prompt with that new password in it.
I hope that clarifies things a bit better. If you encounter a website that is publicly accessible where you can reproduce a specific scenario where you're having troubles, please provide us the link here with an exact step-by-step description of your actions and clicks so that we can replicate it and follow up on it. :
As I mentioned previously, you can use this website to do some testing: https://fill.dev/form/registration-simple