Forum Discussion

Former Member

4 years ago

1P app starts with Firefox

Everytime I start Firefox, the 1P app starts up and I need to log on...? Why is this? 1Password Version: 8.2.0-44.BETA Extension Version: 2.0.5 OS Version: macOS 15.0 beta 5

browser extension

1P_Dave

Moderator

9 months ago

Hello legrabo! 👋

I'm sorry that you're having trouble signing in to your email account. Can you try to copy and paste (not fill) your password from 1Password when signing in to see if that works.

If copy and pasting your password also tells you then your password is wrong then I recommend that you follow your email account provider's steps to reset your password for your email account. Use 1Password to generate and save a new password for your email: Use the password generator to change and strengthen your passwords

Let me know if you run into any trouble.

-Dave

GreyM1P
1Password Team
2 years ago
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Hi there @jinxue

One-time passwords rely on your system clock being accurate to within a few seconds, so if all of them are invalid, that'd suggest that your clock is incorrect by more than 30 seconds or so.

☞ Check https://time.is/ to see how your system clock compares to internet time and adjust it as necessary.

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey

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Trouble signing in with passkey","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:35455"},"parent":{"__ref":"ForumTopicMessage:message:35453"},"body":"

Hello legrabo! 👋

\n\n

I'm sorry that you're having trouble signing in to your email account. Can you try to copy and paste (not fill) your password from 1Password when signing in to see if that works.

\n\n

Let me know if you run into any trouble.

\n\n

-Dave

","body@stringLength":"940","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're having trouble signing in to your email account. Can you try to copy and paste (not fill) your password from 1Password when signing in to see if that works.

\n\n

Let me know if you run into any trouble.

\n\n

-Dave

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