Forum Discussion

adamwolf's avatar
adamwolf
New Contributor
2 years ago

Try to log into 1Password Android app, get asked for passkey?

A few days ago, when I tried using my 1Password Android app, it kept asking me about a passkey, saying there wasn't a passkey on this device. I hit OK, and it kept asking me. I uninstalled the ap...
android
Mark808's avatar
Mark808
New Contributor
2 years ago

I am unable to login to the 1Password App on my new Pixel 9 pro XL phone. No mater the method (Scan Setup Code form another phone, signing on, entering account details from the emergency Kit). I get a "No passkeys available" message and am unable to proceed.

I have tried uninstalling and reinstalling the 1Password app, but the problem persists.

Any suggestions on how to get past this, or is this a know bug?

-Mark

1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: Android 14, Sept 5 2024 security update
Browser: Not Provided