Forum Discussion

adamwolf's avatar
adamwolf
New Contributor
2 years ago

Try to log into 1Password Android app, get asked for passkey?

A few days ago, when I tried using my 1Password Android app, it kept asking me about a passkey, saying there wasn't a passkey on this device. I hit OK, and it kept asking me. I uninstalled the ap...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

Hello adamwolf and Mark808! 👋

I'm sorry that you're running into issues when signing in to your 1Password account with 1Password for Android. Our developers are aware of the situation and are currently testing a fix in the latest beta version of the app:

We’ve fixed an issue where you could get stuck in a passkey error loop if you had an unsuccessful sign in attempt using a security key.

If you're willing, you can install the beta version here: Get the 1Password apps

Mark808

I'm glad that you were able to get things working, thanks for sharing that workaround with the community.

-Dave

ref: dev/core/core#29450