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FrankBreech
5 years agoFrequent Contributor
Trying SO hard to switch to 1PW from Bitwarden...
Hello everyone!
I cant tell you how hard I want 1PW to work well for me. I'm a Bitwarden user, and it's worked well for me for years. I trust its security, and it hasn't failed me yet. But my t...
Former Member
5 years agoHey FrankBreech, thank you for giving 1Password a chance. We really appreciate that you're trying to make 1Password work for you, and I'm sorry that you've had to try so hard!
Let me first start off by saying that Autofill on Android is very tricky, because we are not the only involved party. When Autofill doesn't work as expected, it can be due to how a browser or app is developed, due to their specific sign-in page and how it's coded, due to the Autofill service itself not detecting the fillable fields and letting us know, or due to us doing something incorrectly. This is why you may see different behaviours and issues in different apps and sites. When issues arise, we test them out and report them to our developers, so they can further investigate. That's why we really appreciate when you bring these filling issues to our attention.
As I mentioned in another post that you've commented on, I can't speak for the way Bitwarden works, but we superbly appreciate your input in comparing the differences so we can work on improving Autofill. Again, our development team has been working extensively on Autofill improvements for a while now, and I can't wait until these amazing changes are released! I don't have a date just yet, but hopefully it'll all be available before you check back in :)
Another issue: changed my master password on my Laptop this am, but that didn't sync across all platforms and now i have to dig out the old password to open 1PW on every device (along with my Yubikey). That doesn't seem a correct way to do things; when that master password is changed it should instantly be changed across all of the family members and devices.
I apologize for the confusion. Your 1Password data is encrypted with your Master Password and can only be decrypted with your Master Password. Whenever you change your Master Password, you'll need to finish changing your Master Password in each of the 1Password apps. You'll still be able to access the local cache of each 1Password app using your old Master Password, but the apps won't sync to your account until you finish updating your credentials in each app.
For 1Password for Windows, here's how you can change your Master Password within the app:
1. Open and unlock the Windows app using your old Master Password.
2. Click the red authentication error banner.
3. Sign in with your new Master Password.
I hope that helps clarify everything. Please let me know if there's anything else I can help you with :)