Forum Discussion

AgingKeeper's avatar
AgingKeeper
Dedicated Contributor
12 hours ago

Trying to view vault on 1password.com - continually asking to login

I am trying to login to 1password.com so I can view the contents of a vault.  I successfully login 1pw.com but when I select All Vaults I am brought to a page that asks for my password. I enter it a couple of times and then this error message starts appearing.

I am copying & pasting from the 1PW app (nightly build) on macOS into the Safari browser.  

Any suggestions? 

 

1password.com
macos

1 Reply

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    1 hour ago

    Hi AgingKeeper​, thanks for reaching out.

    As investigating this could involve discussing account-specific information, could you email in to support@1password.com so our support team can take a look?

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/trying-to-view-vault-on-1password-com---continually-asking-to-login/170586
    • Your forum username: AgingKeeper

     

    You'll receive a reply with a Support ID number. Please post that number here. Thanks!