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AshZM
New Contributor
2 years ago

Two apps on iPhone

Hi, I've read about this problem before. However, my problem may be different. I have two identical versions on my iPhone. The "About" information shows the same version on both applications - 1Password for iOS 8.10.26, 81026039 on PRODUCTION channel. I noticed this problem a while ago (i.e., a few minor beta releases and now the public/official release). I'm worried about deleting one or both apps and any impact on my Mac app, but I assume that all data would be saved online... Should I just delete both and reinstall?

1Password Version: 8
Extension Version: 10.26
OS Version: iOS 17.4.1
Browser: Not Provided

ios

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello AshZM! 👋

    Thanks for reaching out. iOS allows users to have multiple icons on the home screen for the same app, if you open the Settings app and scroll down do you just see one listing for 1Password or two?

    If you just see one then you can remove one of the icons by long pressing on it, tapping Remove App, and then tapping Remove from Home Screen.

    I hope that helps! 🙂

    -Dave

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Hi, I've read about this problem before. However, my problem may be different. I have two identical versions on my iPhone. The \"About\" information shows the same version on both applications - 1Password for iOS 8.10.26, 81026039 on PRODUCTION channel. I noticed this problem a while ago (i.e., a few minor beta releases and now the public/official release). I'm worried about deleting one or both apps and any impact on my Mac app, but I assume that all data would be saved online... Should I just delete both and reinstall?

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\n\n

1Password Version: 8
\nExtension Version: 10.26
\nOS Version: iOS 17.4.1
\nBrowser: Not Provided

","body@stringLength":"692","rawBody":"

Hi, I've read about this problem before. However, my problem may be different. I have two identical versions on my iPhone. The \"About\" information shows the same version on both applications - 1Password for iOS 8.10.26, 81026039 on PRODUCTION channel. I noticed this problem a while ago (i.e., a few minor beta releases and now the public/official release). I'm worried about deleting one or both apps and any impact on my Mac app, but I assume that all data would be saved online... Should I just delete both and reinstall?

\n\n
\n\n

1Password Version: 8
\nExtension Version: 10.26
\nOS Version: iOS 17.4.1
\nBrowser: Not Provided

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However, my problem may be different. I have two identical versions on my iPhone. 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Allow me to manually add a linked app in the login item","conversation":{"__ref":"Conversation:conversation:45311"},"id":"message:45311","revisionNum":1,"uid":45311,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":16976,"login":"fernandog","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":532},"postTime":"2024-04-25T07:08:07.000-07:00","lastPublishTime":"2024-04-25T07:08:07.000-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:96295":{"__typename":"ModerationData","id":"moderation_data:96295","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:96295":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:96295","revisionNum":1,"uid":96295,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:96294"},"conversation":{"__ref":"Conversation:conversation:96294"},"subject":"Re: Two apps on iPhone","moderationData":{"__ref":"ModerationData:moderation_data:96295"},"body":"

Hello AshZM! 👋

\n\n

Thanks for reaching out. iOS allows users to have multiple icons on the home screen for the same app, if you open the Settings app and scroll down do you just see one listing for 1Password or two?

\n\n

If you just see one then you can remove one of the icons by long pressing on it, tapping Remove App, and then tapping Remove from Home Screen.

\n\n

I hope that helps! 🙂

\n\n

-Dave

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