Forum Discussion

Darcorn's avatar
Darcorn
Frequent Contributor
3 years ago

Two factor authentication problem

Hey guys! I'm having a weird problem when trying to activate 2FA on Twitch. The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi Darcorn,

Thanks for your message. It sounds like you are referring to the QR code provided by Twitch in your account settings.

After looking at Twitch's page for setting up 2fa, it does not appear as though they offer a string of characters that can usually be used as an alternative to a QR code for an authenticator apps: Use 1Password as an authenticator for sites with two-factor authentication

Have you tried adding 2fa to your Twitch Login item through another browser or a different device with 1Password for iOS or Android?

Looking forward to your reply.