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Darcorn's avatar
Darcorn
Frequent Contributor
3 years ago

Two factor authentication problem

Hey guys! I'm having a weird problem when trying to activate 2FA on Twitch. The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has...
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Darcorn's avatar
Darcorn
Frequent Contributor
3 years ago

Must be a post Christmas miracle but I just received an e-mail from Twitch support with steps to take and whatnot and thought about trying again. I logged in, enabled 2FA, the phone code came in and was accepted and then boom! QR code was shown with no problems. Don't know what happened or how but all is well now and 2FA is safe inside 1Pass!

And to answer your question, yes Twitch was the only site that was problematic with 2FA. I was able to disable the previous token just fine but when I was trying to enable it using 1P it presented the aforementioned issue. That was also the last 2FA token that I needed to reactivate after the LP exodus. Thank you very much for your help with my issue! :)

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The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has...","body@stringLength":"748","rawBody":"

Hey guys!

\n\n

I'm having a weird problem when trying to activate 2FA on Twitch. The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has occurred. Please try again' error. Does 1P allow adding 2FA via entering a QR code manually? I've contacted Twitch support but all they did was disable 2FA on my account. What's funny is the fact that now I can't even activate 2FA via phone. The codes come in fine but the system says they're always incorrect. I am seriously considering closing the account altogether to be honest.

\n\n
\n\n

1Password Version: Latest
\nExtension Version: Latest
\nOS Version: Windows 11
\nBrowser:_ Firefox

\n","kudosSumWeight":0,"postTime":"2022-12-31T05:12:16.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:148166_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":866},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hey guys!

\n\n

I'm having a weird problem when trying to activate 2FA on Twitch. The QR code doesn't appear. There's only a blank square with a refresh button in the center and a generic 'an error has occurred. Please try again' error. Does 1P allow adding 2FA via entering a QR code manually? I've contacted Twitch support but all they did was disable 2FA on my account. What's funny is the fact that now I can't even activate 2FA via phone. The codes come in fine but the system says they're always incorrect. I am seriously considering closing the account altogether to be honest.

\n\n
\n\n

1Password Version: Latest
\nExtension Version: Latest
\nOS Version: Windows 11
\nBrowser:_ Firefox

"},"Conversation:conversation:148166":{"__typename":"Conversation","id":"conversation:148166","solved":false,"topic":{"__ref":"ForumTopicMessage:message:148166"},"lastPostingActivityTime":"2023-01-11T06:04:43.000-08:00","lastPostTime":"2023-01-11T06:04:43.000-08:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:148166":{"__typename":"ModerationData","id":"moderation_data:148166","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:148166_1":{"__typename":"Revision","id":"revision:148166_1","lastEditTime":"2022-12-31T05:12:16.000-08:00"},"ForumReplyMessage:message:148170":{"__typename":"ForumReplyMessage","id":"message:148170","conversation":{"__ref":"Conversation:conversation:148166"},"author":{"__ref":"User:user:11873"},"revisionNum":1,"uid":148170,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Two factor authentication problem","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:148170"},"parent":{"__ref":"ForumTopicMessage:message:148166"},"body":"

Must be a post Christmas miracle but I just received an e-mail from Twitch support with steps to take and whatnot and thought about trying again. I logged in, enabled 2FA, the phone code came in and was accepted and then boom! QR code was shown with no problems. Don't know what happened or how but all is well now and 2FA is safe inside 1Pass!

\n\n

And to answer your question, yes Twitch was the only site that was problematic with 2FA. I was able to disable the previous token just fine but when I was trying to enable it using 1P it presented the aforementioned issue. That was also the last 2FA token that I needed to reactivate after the LP exodus. Thank you very much for your help with my issue! :)

","body@stringLength":"717","rawBody":"

Must be a post Christmas miracle but I just received an e-mail from Twitch support with steps to take and whatnot and thought about trying again. I logged in, enabled 2FA, the phone code came in and was accepted and then boom! QR code was shown with no problems. Don't know what happened or how but all is well now and 2FA is safe inside 1Pass!

\n\n

And to answer your question, yes Twitch was the only site that was problematic with 2FA. I was able to disable the previous token just fine but when I was trying to enable it using 1P it presented the aforementioned issue. That was also the last 2FA token that I needed to reactivate after the LP exodus. Thank you very much for your help with my issue! :)

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