Forum Discussion

tomatoandcake's avatar
tomatoandcake
New Contributor
3 months ago

UGOS UGreen NAS MFA

Hi 1Password community, I've just got myself a second NAS system from UGreen, which runs UGOS. I notice 1Password doesn't properly input the MFA code when prompted, and I have to manually copy and ...
browser extension
feature request
Dunecat's avatar
Dunecat
Dedicated Contributor
8 days ago

Hi team,

We recently starting rolling out UGREEN storage devices at work and the OTP auto-fill feature doesn't work correctly. The user/password autofill and auto-submit works, but then the extension doesn't correctly autofill on the subsequent OTP page. It ends up looking like this. 

From the basic testing I could do, it seems like it correctly fills only the last digit of the OTP. The first five boxes are left blank. Interestingly, we did not have this issue with our Synology devices.

Tested in Perplexity Comet (latest version) and Microsoft Edge 140.0.3485.81 (Windows 11 24H2).

1P extension version 81110037 STABLE for Edge. I didn't check the version on the Comet extension yet, but if we can supply any other diagnostic info, happy to assist. Thanks in advance.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    8 days ago

    Dunecat​ 

    Thanks for reporting the issue! Would you be able to send in the page structure of the page in your screenshot so that we can get this fixed? You can find instructions here. 

    -Dave

    • Dunecat's avatar
      Dunecat
      Dedicated Contributor
      3 days ago

      Sent, thank you.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        3 days ago

        Thank you! Our team will make sure that this gets filed with our development team so that it can be fixed in a future update. 🙂

        -Dave