Forum Discussion

tomatoandcake's avatar
tomatoandcake
New Contributor
8 months ago

UGOS UGreen NAS MFA

Hi 1Password community, I've just got myself a second NAS system from UGreen, which runs UGOS. I notice 1Password doesn't properly input the MFA code when prompted, and I have to manually copy and ...
browser extension
feature request
Gioxx's avatar
Gioxx
New Contributor
1 month ago

Ciao 1P_Dave​ 👋
I have also had this problem for some time, but due to a lack of time and motivation, I never reported the issue here in the community.

Considering that the problem still exists, I sent an email to support with the JSON file obtained from the problematic page and included links and usernames as you requested. What I cannot do is provide direct public access to the page. If necessary to resolve the issue, I can arrange for you to access the page provided I know the source IP address and can open direct access to the page for you.

Here is the code I received from BitBot: GDM-93285-161

Thanks!

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    1 month ago

    Hi Gioxx​,

    Thank you for sharing your experience as well as your Support ID. I see that a member of the team has replied to you over email, so I'd recommend continuing the conversation there to keep things organized 🙂.