Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to access my 1password account

Hello, Hoping for some assistance. I am not about to access my account. I am using my emergency kit information and keeps indicating the following: "We weren’t able to sign in to your account...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ajares23,

I'm sorry for the delayed response. Can you let me know where it is you are trying to sign in? Are you able to access your account if you try to sign in at https://start.1password.com/signin ?

Let us know how you get on.