Forum Discussion

winterqt's avatar
winterqt
Occasional Contributor
4 years ago

Unable to action 1Password button on specific sites

On specific sites, such as accounts.google.com, the 1Password button on input fields is not actionable. The easiest way to reproduce this is to lock the extension, go to the site, and try to click on...
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1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi winterqt

I'm sorry to hear about the difficulty you're having with the inline menu being unavailable. I can't say I've seen this on accounts.google.com. In fact I just pulled it up and the inline menu appeared as expected:

Could you please try restarting Safari and see if the problem persists? To restart Safari: double tap the home button then swipe Safari upwards off the top of the screen. Then re-open it from the Dock / home screen. Please let me know how it turns out.

Ben