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Former Member's avatar
Former Member
3 years ago

Unable to add new item on 1P beta mac

This pops up every time trying to add new item via the desktop app. And using the browser extension just redirects to the desktop app. This has been happening for a few versions, including th...
betas
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @yangqi

I'm sorry you've run into this trouble. Could you try resetting 1Password for Mac, by following the instructions shown here, and let me know how it goes?

☞ How to reset the 1Password app on a specific device

I look forward to hearing how you get on.

— Grey