Forum Discussion

kongsted's avatar
kongsted
New Contributor
2 years ago

Unable to auto-fill on HERE MapCreator

Hi,

I can't auto-fill credentials for logging in on HERE MapCreator. I have validated my entry in 1Password (eg. URL), but it can't fill in the info.
Also there isn't a 1Password logo next to the username, which there normal are.

You can find the login-form here:
https://mapcreator.here.com/?l=35.9661,52.1790,2,satellite#join

Br,
Anders

_1Password Version: 8.10.28
_Extension Version: 2.21.0
_OS Version: Windows 10
_Browser: Firefox and Edge

browser extension

1 Reply

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello kongsted, thank you for reaching out. I'm sorry to hear about the trouble. I did some testing on the website provided but haven't been able to recreate the same issue.

    Are you experiencing this issue on all websites or just this specific one? Does restarting your browser improve the behaviour?

    Can you autofill from the 1Password extension pop-over instead?

    1. Navigate to the sign-in page.
    2. Click the 1Password icon in your browser's toolbar.
    3. Click the "Autofill" button on your Login item.

    I look forward to hearing back.

    -Evon