Forum Discussion

photonlight's avatar
photonlight
Occasional Contributor
4 years ago

Unable to enter the entry

Hi, basically when I open 1Password (8.9.7) on my iPhone and start searching for a password, when I find it and try to tap, nothing happens, I can’t open any entry I found. Though when I click her...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi there photonlight

We'll need to gather some more information about what's going on here, so if you could email support+forum@1password.com, including a link to this conversation, you'll get an auto-reply from BitBot which contains a conversation number. It'll look like [#ABC-12345-123]. Post that number here and I'll be able to direct your message to the right place. :)

— Grey