Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
poconi
3 years agoFrequent Contributor
Unable to log in to Google account with ''Passkey'' function.
I tried the new Passkey feature in my browser and when I tried to sign in to my Google account, other Android devices took priority and became unavailable!
I tried the others and was able to sign i...
Former Member
3 years ago1P_Timothy to provide more context to this issue, which I believe to be the same issue I am experiencing, is that on Windows 11 specifically, the operating system detects a request for a Passkey and takes precedence over 1Password, so the browser extension never even sees a request to authenticate using Passkeys because Windows has intercepted it earlier in the chain. For some reason, this is not the case with a few websites, including ebay.co.uk (who in my opinion use very bad implementation of Passkeys as it's local only), probably because of their specific implementation.
For some reason Windows does not intercept the enrolment (register) request, only the authentication (login) request. As far as I can tell, this is an issue within the operating system that Microsoft must fix, and 1Password have no ability to control, as it happens in Firefox, Brave, Vivaldi, Opera, Chrome, and Edge on my machine (Windows 11 build 22621.1992), whereas the feature works flawlessly for me on macOS with Chrome, Edge and Firefox, and even on Edge and Firefox on Linux/SteamOS (Steam Deck).