Forum Discussion

poconi's avatar
poconi
Frequent Contributor
3 years ago

Unable to log in to Google account with ''Passkey'' function.

I tried the new Passkey feature in my browser and when I tried to sign in to my Google account, other Android devices took priority and became unavailable! I tried the others and was able to sign i...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello gabeg, I'm sorry to hear about the trouble.

I'd like to dig deeper into the issue you're experiencing with passkeys. I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

  • A link to this thread: https://1password.community/discussion/140562
  • Your forum username: gabeg

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further, gabeg!