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Forum Discussion
Former Member
5 years agoUnable to login to 1Password 8 beta
I've downloaded the 1Password 8 beta.
It picks up my account upon the initial ogin screen, I select that but when trying to login I get the following error (I am only asked for my password):
We w...
Former Member
4 years agoI did the following to no avail:
1. removed all browser extensions (no just disabled)
2. uninstalled 7 and 8 mac versions
3. empty trash
4. found anything that had 1password, onepassword in its path and deleted them (find command as root)
5. rebooted
6. reinstalled beta browser extension (2.1.8) and successfully logged in
7. installed 8 mac but failed log in on my existing account
8. create a brand new account with 8 mac, made sure I could log in on with web only than tried to log in with 8 mac to no avail!!!! Arg!
Therefore I can assume,
1. it is not a weird state related to the upgrade since cleaning everything 1password/onepassword related did not change anything (the login did not have any preconfigured account like it did when I just installed 8 on top of a setup 7 so I assume I cleaned up enough but let me know if I did not)
2. since it happens to a brand new account created with that version, it is not a problem with my existing account.
Note this is a corporate mac book pro running BigSur 11.6.1. It has a bunch of security related lockdowns. It is messing up with my icloud login for example so maybe it could be related?
I had to deinstall the beta and reinstall 7 but let me know what I can do to help troubleshoot this like turn on some debug logging. I tried to turn it on from the preferences but I could not find where it would log things.
Thanks in advance.
J