Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
dannychase2004
7 months agoNew Contributor
Unable to login with iOS App, Crashes when I scan QR code
I'm all setup but when I try to login with the iOS app, when I scan the QR code, the app immediately crashes. Is there a known issue or workaround? All I did was download the app and open it. I to...
- 7 months ago
Hello folks!
Our developers have released a fix for an issue where scanning a QR code using the 1Password for iOS would result in the app crashing. Please update to version 8.10.62: How to keep 1Password up to date
If you still find that the 1Password app crashes even after updating then let me know and I can help further.
-Dave
Sas99
7 months agoNew Contributor
Just came across the same problem for iOS when scanning the QR code, but the same QR code works when scanned using an Android device. Ive tried multiple QR codes from different accounts and it still crashes them. - iPhone 15 - iOS 18.1.1