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Forum Discussion
dannychase2004
7 months agoNew Contributor
Unable to login with iOS App, Crashes when I scan QR code
I'm all setup but when I try to login with the iOS app, when I scan the QR code, the app immediately crashes. Is there a known issue or workaround? All I did was download the app and open it. I to...
- 7 months ago
Hello folks!
Our developers have released a fix for an issue where scanning a QR code using the 1Password for iOS would result in the app crashing. Please update to version 8.10.62: How to keep 1Password up to date
If you still find that the 1Password app crashes even after updating then let me know and I can help further.
-Dave
lcsnetworks
7 months agoNew Contributor
Hey 1P_Dave is there any update on this - we have users who can't sign into the mobile app on IOS using this workaround because they aren't prompted for their Entra credentials (it always asks them for a secret key even though they don't have one). Thanks,