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SHADOWREX's avatar
SHADOWREX
New Contributor
10 months ago

Unable to open on CachyOS

I'm unable to open the 1password application on my linux. Upon running it the icon appears in the System Tray but the ui doesn't appear at all. To diagnose this i tried running 1Password from the terminal and had this output:

```
ERROR 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:183] Os { code: 2, kind: NotFound, message: "No such file or directory" }
INFO 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:204] Settings file "/home//.config/1Password/settings/settings.json" missing, using defaults.
INFO 2024-08-17T11:14:14.743+00:00 ThreadId(22) [client:typescript] Client starting.
libva error: /usr/lib/dri/nvidia_drv_video.so init failed
ERROR 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:/builds/dev/core/core/op-b5-client/src/b5_client/features.rs:134] HttpError((/rustc/129f3b9964af4d4a709d1383930ade12dfe7c081/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (): operation timed out))))
INFO 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:op-crash-reporting/src/killswitch.rs:42] Crash reporting temporarily disabled by 1Password.
INFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-IN'
INFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en
INFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [status:app/op-app/src/app.rs:622] App::new(1Password for Linux/81040031 (EN_US), /home//.config/1Password)
INFO 2024-08-17T11:14:15.778+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
INFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
INFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/core_db/db.rs:169] Starting Core DB at version: 32
INFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
INFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
INFO 2024-08-17T11:14:15.781+00:00 ThreadId(22) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
INFO 2024-08-17T11:14:15.790+00:00 ThreadId(22) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
INFO 2024-08-17T11:14:15.806+00:00 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging/op-native-core-integration/src/lib.rs:289] Mute native core integration is waiting for Shared Lock State to be enabled
ERROR 2024-08-17T11:14:15.806+00:00 ThreadId(22) [1P:ffi/op-core-node/src/lib.rs:417] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
INFO 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:ssh/op-agent-controller/src/lib.rs:523] Starting filesystem watcher for SSH agent configuration directories...
ERROR 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/lib.rs:524] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
ERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(6)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
binding shortcut

Caused by:
BindRefused

Stack backtrace:
0: op_global_shortcuts::node::bind::{{closure}}
1: op_global_shortcuts::watch_setting::{{closure}}
2: tokio::runtime::task::raw::poll
3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
4: tokio::runtime::scheduler::multi_thread::worker::run
5: tokio::runtime::task::raw::poll
6: std::sys_common::backtrace::__rust_begin_short_backtrace
7: core::ops::function::FnOnce::call_once{{vtable.shim}}
8: std::sys::pal::unix::thread::Thread::new::thread_start
9:
10:

ERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(1)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
binding shortcut

Caused by:
BindRefused

Stack backtrace:
0: op_global_shortcuts::node::bind::{{closure}}
1: op_global_shortcuts::watch_setting::{{closure}}
2: tokio::runtime::task::raw::poll
3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
4: tokio::runtime::scheduler::multi_thread::worker::run
5: tokio::runtime::task::raw::poll
6: std::sys_common::backtrace::__rust_begin_short_backtrace
7: core::ops::function::FnOnce::call_once{{vtable.shim}}
8: std::sys::pal::unix::thread::Thread::new::thread_start
9:
10:
```

1Password Version: 8.10.40-31
Extension Version: 8.10.44.6
OS Version: CachyOS
Browser: Brave

linux

7 Replies

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    8 months ago

    SHADOWREX

    Thank you, I see that my colleague has sent you a reply via email. Please continue the conversation there.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: ENC-16213-277
    ref: dev/core/core#30639

  • FrankyO1P's avatar
    FrankyO1P
    Icon for 1Password Team rank1Password Team
    8 months ago

    Hi SHADOWREX,

    Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

    Could you send an email to support+linux@1Password.com?

    With your email please include:

    We'll look forward to hearing from you.

    Franky

  • SHADOWREX's avatar
    SHADOWREX
    New Contributor
    9 months ago

    UPDATE: 1Password automatically started working but i have 2 different problems now :(
    Opening 1Password through the browser extension does not work for some reason.

  • SHADOWREX's avatar
    SHADOWREX
    New Contributor
    9 months ago

    Hello 1P_Dave 👋

    Firstly, CachyOS is just Arch Linux with optimised packages. Next:
    1. I'm using Hyprland.
    2. Wayland
    3. I installed 1Password through AUR with PARU.
    4. Yes it worked! Wow

    Thank You for helping btw.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    9 months ago

    Hello SHADOWREX! 👋

    I'm sorry that you're unable to open 1Password on your Linux device. Although CachyOS isn't a supported distribution of Linux, you can find those listed here, I'll help as much as possible. To start with, can you tell me the following:

    1. Which desktop environment are you using?
    2. Are you using Wayland or X11?
    3. Which method did you use to install 1Password?
    4. If you make sure 1Password is fully quit and then run 1password --disable-gpu in a terminal, does this allow it to open successfully?

    I look forward to hearing from you.

    -Dave

    ref: TLT-65689-343

  • SHADOWREX's avatar
    SHADOWREX
    New Contributor
    10 months ago

    I'm using CachyOS (Linux based on Arch) with Hyprland and installed 1Password application from aur. When i tried to run it only it's icon in the system tray showed up and i was unable to access it's ui. Then i tried running it from terminal and got the below output:

    INFO 2024-08-13T18:46:16.709+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:131] Settings file "/home//.config/1Password/settings/settings.json" missing, using defaults.
    INFO 2024-08-13T18:46:16.710+00:00 ThreadId(22) [client:typescript] Client starting.
    libva error: /usr/lib/dri/nvidia_drv_video.so init failed
    ERROR 2024-08-13T18:46:17.688+00:00 ThreadId(22) [1P:/builds/dev/core/core/op-b5-client/src/b5_client/features.rs:134] HttpError((/rustc/129f3b9964af4d4a709d1383930ade12dfe7c081/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (): operation timed out))))
    INFO 2024-08-13T18:46:17.688+00:00 ThreadId(22) [1P:op-crash-reporting/src/killswitch.rs:42] Crash reporting temporarily disabled by 1Password.
    INFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-IN'
    INFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en
    INFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [status:app/op-app/src/app.rs:622] App::new(1Password for Linux/81039001 (EN_US), /home//.config/1Password)
    INFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
    INFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
    INFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/core_db/db.rs:169] Starting Core DB at version: 32
    INFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
    INFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
    INFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
    INFO 2024-08-13T18:46:17.696+00:00 ThreadId(22) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
    INFO 2024-08-13T18:46:17.710+00:00 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-native-core-integration/src/lib.rs:289] Mute native core integration is waiting for Shared Lock State to be enabled
    ERROR 2024-08-13T18:46:17.710+00:00 ThreadId(22) [1P:ffi/op-core-node/src/lib.rs:417] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
    INFO 2024-08-13T18:46:17.712+00:00 tokio-runtime-worker(ThreadId(14)) [1P:ssh/op-agent-controller/src/lib.rs:523] Starting filesystem watcher for SSH agent configuration directories...
    ERROR 2024-08-13T18:46:17.712+00:00 tokio-runtime-worker(ThreadId(14)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/lib.rs:524] Io(Os { code: 2, kind: NotFound, message: "No such file or directory" })
    ERROR 2024-08-13T18:46:17.719+00:00 tokio-runtime-worker(ThreadId(14)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
    binding shortcut

    Caused by:
    BindRefused

    Stack backtrace:
    0: op_global_shortcuts::node::bind::{{closure}}
    1: op_global_shortcuts::watch_setting::{{closure}}
    2: tokio::runtime::task::raw::poll
    3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
    4: tokio::runtime::scheduler::multi_thread::worker::run
    5: tokio::runtime::task::raw::poll
    6: std::sys_common::backtrace::__rust_begin_short_backtrace
    7: core::ops::function::FnOnce::call_once{{vtable.shim}}
    8: std::sys::pal::unix::thread::Thread::new::thread_start
    9:
    10:

    ERROR 2024-08-13T18:46:17.719+00:00 tokio-runtime-worker(ThreadId(10)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
    binding shortcut

    Caused by:
    BindRefused

    Stack backtrace:
    0: op_global_shortcuts::node::bind::{{closure}}
    1: op_global_shortcuts::watch_setting::{{closure}}
    2: tokio::runtime::task::raw::poll
    3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
    4: tokio::runtime::scheduler::multi_thread::worker::run
    5: tokio::runtime::task::raw::poll
    6: std::sys_common::backtrace::__rust_begin_short_backtrace
    7: core::ops::function::FnOnce::call_once{{vtable.shim}}
    8: std::sys::pal::unix::thread::Thread::new::thread_start
    9:
    10:

    ^CINFO 2024-08-13T18:49:00.762+00:00 tokio-runtime-worker(ThreadId(9)) [1P:app/op-app/src/app/backend/frontend.rs:26] Front end event: window closed
    INFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/frontend.rs:57] Front end event: app will quit
    WARN 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:op-invocation/src/lib.rs:498] shutdown requested!
    INFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:81] starting app shutdown
    INFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:143] running shutdown hook: /builds/dev/core/core/app/op-app/src/app.rs:985
    INFO 2024-08-13T18:49:00.866+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:197] db shutdown requested
    INFO 2024-08-13T18:49:00.866+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:205] closing dbs
    INFO 2024-08-13T18:49:00.884+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:211] db queue worker exiting
    INFO 2024-08-13T18:49:00.884+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:116] app shutdown complete

    1Password Version: 8.10.39-1
    Extension Version: 2.26.1
    OS Version: CachyOS Latest
    Browser: Cachy Browser

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I'm unable to open the 1password application on my linux. Upon running it the icon appears in the System Tray but the ui doesn't appear at all. To diagnose this i tried running 1Password from the terminal and had this output:

\n\n

```
\nERROR 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:183] Os { code: 2, kind: NotFound, message: \"No such file or directory\" }
\nINFO 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:204] Settings file \"/home//.config/1Password/settings/settings.json\" missing, using defaults.
\nINFO 2024-08-17T11:14:14.743+00:00 ThreadId(22) [client:typescript] Client starting.
\nlibva error: /usr/lib/dri/nvidia_drv_video.so init failed
\nERROR 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:/builds/dev/core/core/op-b5-client/src/b5_client/features.rs:134] HttpError((/rustc/129f3b9964af4d4a709d1383930ade12dfe7c081/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (): operation timed out))))
\nINFO 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:op-crash-reporting/src/killswitch.rs:42] Crash reporting temporarily disabled by 1Password.
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-IN'
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [status:app/op-app/src/app.rs:622] App::new(1Password for Linux/81040031 (EN_US), /home//.config/1Password)
\nINFO 2024-08-17T11:14:15.778+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/core_db/db.rs:169] Starting Core DB at version: 32
\nINFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.781+00:00 ThreadId(22) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
\nINFO 2024-08-17T11:14:15.790+00:00 ThreadId(22) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
\nINFO 2024-08-17T11:14:15.806+00:00 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging/op-native-core-integration/src/lib.rs:289] Mute native core integration is waiting for Shared Lock State to be enabled
\nERROR 2024-08-17T11:14:15.806+00:00 ThreadId(22) [1P:ffi/op-core-node/src/lib.rs:417] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nINFO 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:ssh/op-agent-controller/src/lib.rs:523] Starting filesystem watcher for SSH agent configuration directories...
\nERROR 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/lib.rs:524] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(6)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:

\n\n

ERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(1)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:
\n```

\n\n
\n\n

1Password Version: 8.10.40-31
\nExtension Version: 8.10.44.6
\nOS Version: CachyOS
\nBrowser: Brave

","body@stringLength":"5396","rawBody":"

I'm unable to open the 1password application on my linux. Upon running it the icon appears in the System Tray but the ui doesn't appear at all. To diagnose this i tried running 1Password from the terminal and had this output:

\n\n

```
\nERROR 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:183] Os { code: 2, kind: NotFound, message: \"No such file or directory\" }
\nINFO 2024-08-17T11:14:14.740+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:204] Settings file \"/home//.config/1Password/settings/settings.json\" missing, using defaults.
\nINFO 2024-08-17T11:14:14.743+00:00 ThreadId(22) [client:typescript] Client starting.
\nlibva error: /usr/lib/dri/nvidia_drv_video.so init failed
\nERROR 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:/builds/dev/core/core/op-b5-client/src/b5_client/features.rs:134] HttpError((/rustc/129f3b9964af4d4a709d1383930ade12dfe7c081/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (): operation timed out))))
\nINFO 2024-08-17T11:14:15.767+00:00 ThreadId(22) [1P:op-crash-reporting/src/killswitch.rs:42] Crash reporting temporarily disabled by 1Password.
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-IN'
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en
\nINFO 2024-08-17T11:14:15.769+00:00 ThreadId(22) [status:app/op-app/src/app.rs:622] App::new(1Password for Linux/81040031 (EN_US), /home//.config/1Password)
\nINFO 2024-08-17T11:14:15.778+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.779+00:00 ThreadId(22) [1P:data/op-db/src/core_db/db.rs:169] Starting Core DB at version: 32
\nINFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.780+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
\nINFO 2024-08-17T11:14:15.781+00:00 ThreadId(22) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
\nINFO 2024-08-17T11:14:15.790+00:00 ThreadId(22) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
\nINFO 2024-08-17T11:14:15.806+00:00 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging/op-native-core-integration/src/lib.rs:289] Mute native core integration is waiting for Shared Lock State to be enabled
\nERROR 2024-08-17T11:14:15.806+00:00 ThreadId(22) [1P:ffi/op-core-node/src/lib.rs:417] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nINFO 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:ssh/op-agent-controller/src/lib.rs:523] Starting filesystem watcher for SSH agent configuration directories...
\nERROR 2024-08-17T11:14:15.808+00:00 tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/lib.rs:524] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(6)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:

\n\n

ERROR 2024-08-17T11:14:15.819+00:00 tokio-runtime-worker(ThreadId(1)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:
\n```

\n\n
\n\n

1Password Version: 8.10.40-31
\nExtension Version: 8.10.44.6
\nOS Version: CachyOS
\nBrowser: Brave

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Upon running it the icon appears in the System Tray but the ui doesn't appear at all. 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Unable to open on CachyOS","moderationData":{"__ref":"ModerationData:moderation_data:109325"},"body":"

SHADOWREX

\n\n

Thank you, I see that my colleague has sent you a reply via email. Please continue the conversation there.

\n\n

To prevent duplication of efforts, I'll close this thread.

\n\n

-Dave

\n\n

ref: ENC-16213-277
\nref: dev/core/core#30639

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Sure, i'll do that

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"20","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-20T10:54:58.000-07:00","lastPublishTime":"2024-09-20T10:54:58.000-07:00","metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:109318/message:109324","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password Team","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}"},"rankStyle":"FILLED"},"User:user:16602":{"__typename":"User","id":"user:16602","uid":16602,"login":"FrankyO1P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-06T08:00:57.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16602"},"ModerationData:moderation_data:109323":{"__typename":"ModerationData","id":"moderation_data:109323","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:109323":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16602"},"id":"message:109323","revisionNum":1,"uid":109323,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:109318"},"conversation":{"__ref":"Conversation:conversation:109318"},"subject":"Re: Unable to open on CachyOS","moderationData":{"__ref":"ModerationData:moderation_data:109323"},"body":"

Hi SHADOWREX,

\n\n

Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

\n\n

Could you send an email to support+linux@1Password.com?

\n\n

With your email please include:

\n\n\n\n

We'll look forward to hearing from you.

\n\n

Franky

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-19T16:12:27.000-07:00","lastPublishTime":"2024-09-19T16:12:27.000-07:00","metrics":{"__typename":"MessageMetrics","views":39},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:109318/message:109323","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:109322":{"__typename":"ModerationData","id":"moderation_data:109322","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:109322":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:10698"},"id":"message:109322","revisionNum":1,"uid":109322,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:109318"},"conversation":{"__ref":"Conversation:conversation:109318"},"subject":"Re: Unable to open on CachyOS","moderationData":{"__ref":"ModerationData:moderation_data:109322"},"body":"

UPDATE: 1Password automatically started working but i have 2 different problems now :(
\nOpening 1Password through the browser extension does not work for some reason.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"169","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-18T07:23:27.000-07:00","lastPublishTime":"2024-09-18T07:23:27.000-07:00","metrics":{"__typename":"MessageMetrics","views":41},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:109318/message:109322","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:109320":{"__typename":"ModerationData","id":"moderation_data:109320","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:109320":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:10698"},"id":"message:109320","revisionNum":1,"uid":109320,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:109318"},"conversation":{"__ref":"Conversation:conversation:109318"},"subject":"Re: Unable to open on CachyOS","moderationData":{"__ref":"ModerationData:moderation_data:109320"},"body":"

Hello 1P_Dave 👋

\n\n

Firstly, CachyOS is just Arch Linux with optimised packages. Next:
\n1. I'm using Hyprland.
\n2. Wayland
\n3. I installed 1Password through AUR with PARU.
\n4. Yes it worked! Wow

\n\n

Thank You for helping btw.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-30T10:49:53.000-07:00","lastPublishTime":"2024-08-30T10:49:53.000-07:00","metrics":{"__typename":"MessageMetrics","views":41},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:109318/message:109320","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:109319":{"__typename":"ModerationData","id":"moderation_data:109319","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:109319":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:109319","revisionNum":1,"uid":109319,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:109318"},"conversation":{"__ref":"Conversation:conversation:109318"},"subject":"Re: Unable to open on CachyOS","moderationData":{"__ref":"ModerationData:moderation_data:109319"},"body":"

Hello SHADOWREX! 👋

\n\n

I'm sorry that you're unable to open 1Password on your Linux device. Although CachyOS isn't a supported distribution of Linux, you can find those listed here, I'll help as much as possible. To start with, can you tell me the following:

\n\n
    \n
  1. Which desktop environment are you using?
    2. \n
  2. Are you using Wayland or X11?
    3. \n
  3. Which method did you use to install 1Password?
    4. \n
  4. If you make sure 1Password is fully quit and then run 1password --disable-gpu in a terminal, does this allow it to open successfully?
    5. \n
\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: TLT-65689-343

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I'm using CachyOS (Linux based on Arch) with Hyprland and installed 1Password application from aur. When i tried to run it only it's icon in the system tray showed up and i was unable to access it's ui. Then i tried running it from terminal and got the below output:

\n\n
\n\n

INFO 2024-08-13T18:46:16.709+00:00 ThreadId(22) [1P:op-settings/src/store/json_store.rs:131] Settings file \"/home//.config/1Password/settings/settings.json\" missing, using defaults.
\nINFO 2024-08-13T18:46:16.710+00:00 ThreadId(22) [client:typescript] Client starting.
\nlibva error: /usr/lib/dri/nvidia_drv_video.so init failed
\nERROR 2024-08-13T18:46:17.688+00:00 ThreadId(22) [1P:/builds/dev/core/core/op-b5-client/src/b5_client/features.rs:134] HttpError((/rustc/129f3b9964af4d4a709d1383930ade12dfe7c081/library/core/src/ops/function.rs:250, IoError(IoError(error sending request for url (): operation timed out))))
\nINFO 2024-08-13T18:46:17.688+00:00 ThreadId(22) [1P:op-crash-reporting/src/killswitch.rs:42] Crash reporting temporarily disabled by 1Password.
\nINFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:232] system locale detected as 'en-IN'
\nINFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [1P:op-localization/src/lib.rs:258] selected translations for EN_US based on detected locale en
\nINFO 2024-08-13T18:46:17.689+00:00 ThreadId(22) [status:app/op-app/src/app.rs:622] App::new(1Password for Linux/81039001 (EN_US), /home//.config/1Password)
\nINFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Core DB Table Integrity Check Succeeded
\nINFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Core DB Integrity Check Succeeded
\nINFO 2024-08-13T18:46:17.693+00:00 ThreadId(22) [1P:data/op-db/src/core_db/db.rs:169] Starting Core DB at version: 32
\nINFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:120] Resources DB Table Integrity Check Succeeded
\nINFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/common/mod.rs:134] Resources DB Integrity Check Succeeded
\nINFO 2024-08-13T18:46:17.694+00:00 ThreadId(22) [1P:data/op-db/src/resources_db/db.rs:134] Starting Resources DB at version: 1
\nINFO 2024-08-13T18:46:17.696+00:00 ThreadId(22) [1P:ssh/op-ssh-config/src/lib.rs:324] agent not configured
\nINFO 2024-08-13T18:46:17.710+00:00 tokio-runtime-worker(ThreadId(5)) [1P:native-messaging/op-native-core-integration/src/lib.rs:289] Mute native core integration is waiting for Shared Lock State to be enabled
\nERROR 2024-08-13T18:46:17.710+00:00 ThreadId(22) [1P:ffi/op-core-node/src/lib.rs:417] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nINFO 2024-08-13T18:46:17.712+00:00 tokio-runtime-worker(ThreadId(14)) [1P:ssh/op-agent-controller/src/lib.rs:523] Starting filesystem watcher for SSH agent configuration directories...
\nERROR 2024-08-13T18:46:17.712+00:00 tokio-runtime-worker(ThreadId(14)) [1P:/builds/dev/core/core/ssh/op-agent-controller/src/lib.rs:524] Io(Os { code: 2, kind: NotFound, message: \"No such file or directory\" })
\nERROR 2024-08-13T18:46:17.719+00:00 tokio-runtime-worker(ThreadId(14)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:

\n\n

ERROR 2024-08-13T18:46:17.719+00:00 tokio-runtime-worker(ThreadId(10)) [1P:op-global-shortcuts/src/lib.rs:69] AppError at /builds/dev/core/core/op-global-shortcuts/src/node.rs:62:6
\nbinding shortcut

\n\n

Caused by:
\n BindRefused

\n\n

Stack backtrace:
\n 0: op_global_shortcuts::node::bind::{{closure}}
\n 1: op_global_shortcuts::watch_setting::{{closure}}
\n 2: tokio::runtime::task::raw::poll
\n 3: tokio::runtime::scheduler::multi_thread::worker::Context::run_task
\n 4: tokio::runtime::scheduler::multi_thread::worker::run
\n 5: tokio::runtime::task::raw::poll
\n 6: std::sys_common::backtrace::__rust_begin_short_backtrace
\n 7: core::ops::function::FnOnce::call_once{{vtable.shim}}
\n 8: std::sys::pal::unix::thread::Thread::new::thread_start
\n 9:
\n 10:

\n\n

^CINFO 2024-08-13T18:49:00.762+00:00 tokio-runtime-worker(ThreadId(9)) [1P:app/op-app/src/app/backend/frontend.rs:26] Front end event: window closed
\nINFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/frontend.rs:57] Front end event: app will quit
\nWARN 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:op-invocation/src/lib.rs:498] shutdown requested!
\nINFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:81] starting app shutdown
\nINFO 2024-08-13T18:49:00.763+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:143] running shutdown hook: /builds/dev/core/core/app/op-app/src/app.rs:985
\nINFO 2024-08-13T18:49:00.866+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:197] db shutdown requested
\nINFO 2024-08-13T18:49:00.866+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:205] closing dbs
\nINFO 2024-08-13T18:49:00.884+00:00 ThreadId(26) [1P:data/op-db-queue/src/lib.rs:211] db queue worker exiting
\nINFO 2024-08-13T18:49:00.884+00:00 tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/shutdown.rs:116] app shutdown complete

\n\n
\n\n

1Password Version: 8.10.39-1
\nExtension Version: 2.26.1
\nOS Version: CachyOS Latest
\nBrowser: Cachy Browser

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