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System's avatar
System
Super Contributor
2 years ago

Unable to open Quick Access

This discussion was created from comments split from: Continuing Issue: Quick Access Disappears.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @Murgi! 👋

I've split your question into a separate thread so that we can discuss it independently. I'm sorry that Quick Access is sometimes not working for you. As a start, can you please check the following setting:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click on Settings.
  4. Click on General.

Is "Keep 1Password in the menu bar" turned on? If it isn't then can you turn it on and then try to reproduce the issue again. If it is already turned on, or turning it on doesn't fix the issue, then can you restart your Mac and then try to reproduce the issue again.

I look forward to hearing from you.

-Dave

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Disappears.","kudosSumWeight":0,"postTime":"2023-09-05T06:39:56.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:36840_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":570},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"This 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Unable to open Quick Access ","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:36842"},"parent":{"__ref":"ForumTopicMessage:message:36840"},"body":"

Hello @Murgi! 👋

\n\n

I've split your question into a separate thread so that we can discuss it independently. I'm sorry that Quick Access is sometimes not working for you. As a start, can you please check the following setting:

\n\n
    \n
  1. Open and unlock 1Password for Mac.
    2. \n
  2. Click on 1Password next to the  in the menu bar.
    3. \n
  3. Click on Settings.
    4. \n
  4. Click on General.
    5. \n
\n\n

Is \"Keep 1Password in the menu bar\" turned on? If it isn't then can you turn it on and then try to reproduce the issue again. If it is already turned on, or turning it on doesn't fix the issue, then can you restart your Mac and then try to reproduce the issue again.

\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"795","rawBody":"

Hello @Murgi! 👋

\n\n

I've split your question into a separate thread so that we can discuss it independently. I'm sorry that Quick Access is sometimes not working for you. As a start, can you please check the following setting:

\n\n
    \n
  1. Open and unlock 1Password for Mac.
    2. \n
  2. Click on 1Password next to the  in the menu bar.
    3. \n
  3. Click on Settings.
    4. \n
  4. Click on General.
    5. \n
\n\n

Is \"Keep 1Password in the menu bar\" turned on? If it isn't then can you turn it on and then try to reproduce the issue again. If it is already turned on, or turning it on doesn't fix the issue, then can you restart your Mac and then try to reproduce the issue again.

\n\n

I look forward to hearing from you.

\n\n

-Dave

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