Forum Discussion

Fresco's avatar
Fresco
Dedicated Contributor
3 years ago

Unable to save passkeys on both Mac and iPhone

Where I try it, (MacOS, iPhone) or whatever browser I use (Safari, Firefox, Chrome, Brave, Arc), every time when I want to make a Passkey on a supported website, like PayPal, I get this message: "...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Fresco

There's a bug in iOS 17 that prevents managers like 1Password from using passkeys in iOS apps. Apple plans to fix the issue in a future update to iOS. You can continue to create and sign in using passkeys, with 1Password, in the Safari app.

Regarding PayPal in Safari on iOS, can you try these steps:

  1. Login to PayPal.com in Safari.
  2. On the website, open Settings > Security.
  3. Select "Passkeys."
  4. Select "Create a passkey."

Follow the instructions to save the passkey in 1Password: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

Because, after enabling the login with the Passkey I am asked for my 2FA code nonetheless. I thought that shouldn't be necessary anymore if using a Passkey.

This will depend on each specific website's implementation. I recommend reaching out to PayPal directly for more details on when they require two-factor authentication.

-Dave