Forum Discussion

brwilliams's avatar
brwilliams
New Contributor
2 years ago

Unable to scan QR code

After signing in to 1password.com, I'm asked to for my Two Factor Authorization, and to setup an Authenticator App (my company doesn't have the physical security keys). Clicking that link gives me a ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello brwilliams! 👋

Thank you for reaching out! I wouldn't recommend saving your 2FA one-time password for your 1Password account inside of your 1Password account. That would be a little bit like storing the key to a safe inside of the safe itself.

Instead, I suggest that you use another authenticator app to save the one-time password. Some popular options are Google Authenticator or Microsoft Authenticator. You can read more here: Turn on two-factor authentication for your 1Password account

Let me know if I misunderstood the situation. 🙂

-Dave