Unable to sign in to a Google account using a saved passkey

I'm using Firefox and adding the passkey to my Google account seemed to work fine, but when trying to log in, the prompt still behaved exactly like before I added the passkey, and there was no sign of an option for signing in using the passkey.

I tried adding a security key instead as suggested, and 1Password popped up asking if I wanted to update an existing key or create a new one. I chose to update, but when I'm then supposed to give the key a name in the Google account, I only got an error message from Google saying something went wrong, and to try again. But if I exit out of the security key wizard, it has added another passkey to the account anyway...

So adding a passkey through the correct option in the security settings for the Google account works when adding the key, but not for logging in, and it doesn't matter if I choose Use another device or Continue in the create key wizard. Conversely, if I try to add a passkey by choosing the option Security key, the wizard fails when I try to give the key a name, but the key is still added as a passkey and I can use it, but only as an MFA method, as I still need to enter my password first (I have the option checked under security settings for skipping the password when possible).

I sure like the concept of passkeys, but It's evident that we're in the early days, as right now they're only causing me issues that regular passwords don't, but hopefully it will get better with time.

I am having the same problem with using a passkey on Google with both Chrome and Edge. After creating a Passkey then logging in, I selected the button to "login another way" and the choice to use a passkey was there but on all subsequent login attempts when choosing that link the "login with a passkey link disappeared". Shame on Google for this dysfunctionality. I created passkeys on BestBuy, Adobe, Hyatt and Home Depot and logging in with my passkey stored in 1Password worked perfectly.

I've tried adding a security as described by @logiclabs . It seems to work only if you already have a different security key already in your account, i.e. I was able to add this to one of my Google accounts which already had a Yubikey but when I tried the same with a different Google account, the Passkey was created, but after trying to name the key, the page only said "Problem occurred" and I couldn't store the description.

If you didn't click the "Use passkeys" option that is shown on the Google account Passkeys page, you need to enable the "Skip password when possible" option on the security settings page (it's down the bottom, after the list of device logged in).

This will then use passkeys first after entering/selecting your account, instead of password. If you need to login using a password, you can do that by clicking on the "Try another way" link shown on the on the dialog.

Hi 1p_jac

In Chrome > Settings, “Offer to save passwords” should be disabled. 1Password for Chrome should be controlling this setting in your browser.
This was already set.
Copy and paste chrome://flags/#enable-debug-for-secure-payment-confirmation into the address bar and press Enter/Return. Disable this setting and restart the browser.
I changed that and afterwards, I got the 1Password prompt, but it seems this was only the case because 1Password was locked. After unlocking, the problem persisted, i.e. still only prompts for security key and QR code

1p_jac : I've managed to fix the issue on my google account. It appears there are 2 ways to register passkeys to your google account. The obvious "Passkeys" option on google account seems to fail, as above. But I went into the "Security keys" option in my google account, clicked "Add security key" and 1Password immediately offered to save the passkey. The 1Password passkey registered in this way now works perfectly in both Chrome and Edge.

Using Security Keys, I didn't get the message about not working on this device, as I did with the Passkeys option.

same here via Safarii and Edge - but also have the same problem with Passkey iCloud Keychain in Safari. Google offers to create passkey and one I'll relogin again it said "you wanna create a passkey" - sometimes it works in same browser on same machine. But never on other browsers or machines (synchronized)

I have similar issue in Chrome and Edge. I have USB hardware keys (Yubikey 4) registered to my google account. I only get offered to login using the USB device (though it can't as it's not a passkey compatible key), not 1Password. Clicking cancel, shows the native 2FA dialog in Chrome/Edge with Windows Hello/External device offered.

Firefox works fine, and it chooses to use the 1Password passkey over the USB key.

I have tried the solution offered by @jac.pd_1p in Chrome, and it doesn't appear to have worked. the only difference was my phones Passkey was added as an option on the native dialog box.

When adding the passkey in my google account, it displayed a dialog that said it wasn't possible on this device. Closing the dialog, 1Password then popped up and offered to save the Passkey and it appeared to add a passkey to my account OK.

Thanks
Everything already done
Passkey is available in Google and 1pass

But not as a sign in method from google account

Hey Stanthewizzard,

Let's start with the steps to set up a passkey Google and see if things are working as they should be:

1. Make sure you are using the latest beta version of 1Password in your browser (2.12.0)
2. Sign in to your Google account as you normally would
3. Click on your account in the right hand corner and choose 'Manage your account'
4. Choose Security in the left hand panel and then beneath 'How you sign in to Google' click 'Add a passkey'
5. Select your account in the prompt that appears from 1Password and choose Save.
6. You should now see '1 passkey' added within that 'How you sign in to Google' section.

Let me know how these steps go and if when you sign out and sign back in again you are offered your passkey to sign in.