Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Unable to sign in to Home Depot's website using a passkey

This discussion was created from comments split from: Passkeys not working in apps on iOS 17.
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello snowy! 👋

I'm sorry that you're having trouble signing into Home Depot's website. I've split your comment into a new thread since your issue is distinct from the issue in the original thread.

The team is aware of an issue where Home Depot will prompt you to save a new passkey on each of your devices even if a passkey is already saved and synced to that device using 1Password. Is this what you're seeing when you try to sign in?

I look forward to hearing from you.

-Dave

ref: dev/core/core#26140

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Depot's website using a passkey","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:89615"},"parent":{"__ref":"ForumTopicMessage:message:89613"},"body":"

Hello snowy! 👋

\n\n

I'm sorry that you're having trouble signing into Home Depot's website. I've split your comment into a new thread since your issue is distinct from the issue in the original thread.

\n\n

The team is aware of an issue where Home Depot will prompt you to save a new passkey on each of your devices even if a passkey is already saved and synced to that device using 1Password. Is this what you're seeing when you try to sign in?

\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#26140

","body@stringLength":"780","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're having trouble signing into Home Depot's website. I've split your comment into a new thread since your issue is distinct from the issue in the original thread.

\n\n

The team is aware of an issue where Home Depot will prompt you to save a new passkey on each of your devices even if a passkey is already saved and synced to that device using 1Password. Is this what you're seeing when you try to sign in?

\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#26140

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