Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to sign in with team account in Firefox extension

When I open the extension I always get the sign-in screen, then I choose the Team-account option in the bottom, log in to the team's .eu site and get to see my profile etc in a website. Next time I open the extension, I just get the login screen again.

1Password Version: Not Provided
Extension Version: 2.5.1
OS Version: Windows 10
Browser:_ Firefox

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thanks for the update @hjpeytz, let us know if there is anything else we can help with!

  • Former Member's avatar
    Former Member
    3 years ago

    Thanks, that seems to have resolved the issue :)

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @hjpeytz,

    I'm sorry for the trouble you are having signing in to 1Password in your browser, can you start by right clicking the 1Password icon in your browser toolbar and scroll down to the Accounts and Vaults section and see if you can add your account here?

    In addition, when you are taken to the login screen are you seeing an error message?