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foreleft72's avatar
foreleft72
New Contributor
2 years ago

Unable to use biometric login for Chrome on PC

I have tried searching the forums here but have not found the answer for my issue. The Windows Hello biometric fingerprint unlock works well for my PC, and it used to work on my Chrome browser but f...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, foreleft72. Thank you for reaching out. I'm sorry about the issue you're running into with 1Password; I'm happy to help you.

Can you unlock the 1Password desktop app with Windows Hello? Are you entering your account password in the 1Password browser extension pop-over or the 1Password desktop app window?

-Evon