Forum Discussion

Former Member's avatar
Former Member
3 years ago

Unable to use Face ID to unlock 1Password for iOS

I see from previous threads that this has been a known issue with 1Password 8 for a long time now. it is also one of the BIG reasons I switched from ver. 7 to ver. 8. Now I have to enter a VERY LON...
ios
Former Member's avatar
Former Member
3 years ago

Here’s the link to the original thread- https://1password.community/discussion/132575/face-id-not-working-fixed-please-see-the-approved-answer-for-details

Yes, I have face ID turned on in Apple settings and in the app settings.

The option to use face ID to unlock 1password on my iPhone does not appear. I’ll post the screenshot below to show you what I actually see. Only the keyboard shows up below my avatar, (keyboard will not capture in screenshot).

Nothing else is available to login with Face ID.