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Former Member
3 years ago

Uninformative error message for file upload

When uploading a file that I don't have access to (for example owned by root when I'm on a user account), 1Password says it can't save due to a problem with the file's encryption when it is actually ...
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1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @jarooty, thank you for letting us know about this. I'll be happy to submit a request for improvement in this area. Thanks for letting us know how we can do better. We'll keep working to impress you!

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error message for file upload","id":"message:97708","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:97708","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:97708"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:97708"},"body@stripHtml({\"truncateLength\":200})":" When uploading a file that I don't have access to (for example owned by root when I'm on a user account), 1Password says it can't save due to a problem with the file's encryption when it is actually ...","body@stringLength":"842","rawBody":"

When uploading a file that I don't have access to (for example owned by root when I'm on a user account), 1Password says it can't save due to a problem with the file's encryption when it is actually a permission error.
\n
\nThis can be worked around by changing the ownership, but the error message doesn't help with figuring out a solution.

\n\n
\n\n

1Password Version: 8.7.0
\nExtension Version: 2.3.5
\nOS Version: 5.18.2-zen1-1.1-zen

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When uploading a file that I don't have access to (for example owned by root when I'm on a user account), 1Password says it can't save due to a problem with the file's encryption when it is actually a permission error.
\n
\nThis can be worked around by changing the ownership, but the error message doesn't help with figuring out a solution.

\n\n
\n\n

1Password Version: 8.7.0
\nExtension Version: 2.3.5
\nOS Version: 5.18.2-zen1-1.1-zen

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Hi @jarooty, thank you for letting us know about this. I'll be happy to submit a request for improvement in this area. Thanks for letting us know how we can do better. We'll keep working to impress you!

","body@stringLength":"209","rawBody":"

Hi @jarooty, thank you for letting us know about this. I'll be happy to submit a request for improvement in this area. Thanks for letting us know how we can do better. We'll keep working to impress you!

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