Forum Discussion

Racer77's avatar
Racer77
Occasional Contributor
2 years ago

Unintentional lockout involving biometric security

I accidentally locked myself out of a test account due to some weird interactions with biometric unlock. I'm not sure if there's anything I could've done differently (besides generating the recovery ...
passkeys
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
2 years ago

Thanks for sharing the Support ID, Racer77!

One of my colleagues will be in touch with you soon. In order to prevent having the same conversation in two different places, I'll close this thread.

-David

ref: NJK-19878-241