Universal Autofill and Quick Access aren't working in Chromium browsers like Chrome and Brave

superlopez
New Contributor
2 months ago
I have the following problem:
When I press CMD+SHIFT+X (Quick access), it used to open a pop up with a list of passwords for the website I was browsing at the time.
However, now Quick Access pop up now opens with only 2 items, which are not related to the website I'm browsing:

I have reviewed all settings and everything is connected.
After some research I have found that these 2 items happen to have Chrome as a connected app, like this:

No other login item is connected to chrome.
I need help to understand:
Quick access should suggest items related to the website I'm browsing, right?
Why are not all items connected to chrome?
- superlopez
  New Contributor
  2 months ago
  Thanks.
  Why should I remove chrome from linked apps on those items? Shouldn't that be the normal behavior?
  - Trevor_1P
    Moderator
    2 months ago
    Hi superlopez,
    
    Due to the issue I mentioned previously, when you select "Always Allow" after choosing the autofill option on these Logins in Chrome, it linked them to Chrome itself. This would result in you seeing them whenever you bring up Quick Access on any website in Chrome, rather than just on the website that they're for. Removing Chrome as a linked app from those items would prevent them from showing up on every page.
- Trevor_1P
  Moderator
  2 months ago
  Hi superlopez,
  
  It looks like you're experiencing a known issue that our Development team is currently investigating where Quick Access is unable to detect the website you're currently on in Chrome. This can lead to Chrome itself being treated as the autofill destination and result in the link that you're seeing.
  
  At this time, I don't have any information to share as to when a fix may become available. In the meantime you can remove Chrome from the linked apps section on those items.
  
  Issue=FS-388
gus3293201
New Contributor
2 months ago
Hello,
One of the best features 1Password had was the website detection. When I'm on a specific website in it's login page I just use the shortcut "shift + cmd + space" and opened 1Password app. When the app opens, it used to show my passwords for the specific domain of the website I'm currently in.

Sadly it is not working anymore. When using the shortcut I now need to search for the website to find it's password. This issue is happening in both my personal MacBook Pro and my company's MacBook Pro (both apps version being the latest release).
Disclaimer: I know that I can install the extesion that does something similar to it. But I just don't like the extension and prefer to use only the macOS app.
- 1P_Dave
  Moderator
  2 months ago
  Hello gus3293201! 👋
  
  Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple.
  
  For the time being, as a workaround until the issue is fixed, you can use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  Alternatively, you can use a non-Chromium browser like Safari or Firefox. I'm sorry for the inconvenience.
  
  -Dave
  
  Issue=FS-388
- gus3293201
  New Contributor
  2 months ago
  Edit: I'm using Google Chrome (latest version).
  I tried with Safari and it seems to work as expected. I've also tried to install the extension in Chrome to check if solves the problem but it doesn't.
andys
New Contributor
3 months ago
I've seen what look like similar reports but I'm not sure they are exactly the same. I'm using Chrome on Mac (Ventura and Tahoe). When I hit the autofill shortcut key, if 1password is locked I get the popup asking for my password, but once unlocked, it no longer fills in my username and password. If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to. There is a partial workaround, which is to press Shift-Command-X, which opens a popup window and has the correct item as the first choice, so if I hit Enter at that point it does fill in my user name and password. It's just an annoying extra step which shouldn't be necessary. Is this a known issue? Does anyone know if it's being addressed? (This is my first time on here - does 1password support read these posts?)
- 1P_Dave
  Moderator
  3 months ago
  Hello andys! 👋
  
  Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple.
  
  For the time being, as a workaround until the issue is fixed, you can use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to.
  
  If you click on the login suggestion then 1Password will fill your login credentials into the website. Let me know if that doesn't work.
  
  -Dave
  
  Issue=FS-388
  - andys
    New Contributor
    3 months ago
    Thanks, but the issue is I don't want to click anything. I want to do it all from the keyboard. For now, until autofill is fixed, I will use Shift-Cmd-X to pop up that window and then hit enter. That way I can do it all from the keyboard. But please fix this soon - it is a constant annoyance.
0x620x6d
New Contributor
3 months ago
1Password for Mac 8.11.20.
How do I clear or disable the Quick Access "History"?
I am not sure if this is a new "feature" but I do not remember seeing it in the past. I find it quite annoying if it can't be managed or disabled.
Once upon a time it would only show matching entires for the website/app in question when opening Quick Access on Mac (CMD+Shift+Space), but now it seems to retain some sort of "history" of previously used entries. I would like to disable this! e.g. If I go to Google.com and open Quick Access, it would prompt a list of my Google Accounts. Now it just shows a random recently used list.
Help! (Please)
- 1P_Dave
  Moderator
  3 months ago
  0x620x6d
  
  Thank you for the reply. There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome. This bug is what is causing the "1Password can't verify that Google Chrome should have access to your item" message that you're seeing. That message should not be appearing for a supported browser like Chrome. Our development team is investigating the issue alongside our friends at Apple.
  
  For the time being, these are the best workarounds for Chrome:
  
  Use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  Use a non-Chromium browser like Firefox if you'd like to continue to use Universal Autofill. I know that this won't be possible for most people but I wanted to mention it just in case it helps.
  
  Let me know if you have any questions.
  
  -Dave
  
  Issue=FS-388
- 0x620x6d
  New Contributor
  3 months ago
  Hey Dave,
  Thank you for the welcome. Probably a good sign that I didn't have to join the community until now, despite being a 1P user for a few years!
  So, you're on to something here. All of the items in the list were indeed linked to Chrome in 1P.
  I have removed them all, and the one-by-one disappeared from (what looked like) a history.
  I have now tried some more logins, and it looks like on my Mac, once you click "Allow Always" on a login, this automatically links that login to Chrome in 1P. In a number of cases it does not autofill if I just click "Allow Once", so I have been selecting "Always Allow" at some point.
  1Password can't verify that Google Chrome should have access to your "----" item. Do you want to fill it anyway?
  Allow Once
  Always Allow
  Cancel
  What is the expected behaviour? Any ideas why I am being asked "1Password can't verify that Google Chrome should have access to"? And why does this then automatically update my 1P entries?
  Full Disclosure: This is a recent/new Mac, so 1P etc. were all re-installed.
  Thanks!
  Brian
- 1P_Dave
  Moderator
  3 months ago
  Hello 0x620x6d! 👋
  
  Welcome to the community! 1Password's Quick Access feature doesn't retain a history, instead it tries to suggest items that are relevant to the app or website that's currently active on your Mac.
  
  Can you check to see if you might have accidentally linked the items that you're seeing to Chrome:
  
  Open and unlock the 1Password app.
  
  Find one of the items that you see incorrectly suggested in Quick Access when viewing Google.com.
  
  Check to see if Chrome is a linked app:
  
  If it is then edit the item and remove Chrome as a linked app. Having Chrome as a linked app means that the item will be suggested anytime that you have Chrome open.
  
  Let me know if you don't see Chrome as a Linked app in the items that you see incorrectly suggested in Quick Access.
  
  -Dave
  
  Issue=FS-388
konradalfaro
New Contributor
3 months ago
I have the same issue with Universal Autofill. I'm using macOS 26.1 (25B78) and 1Password for Mac 8.11.20 (81120039). I haven't used the Universal Autofill before and I wanted to try it. I tried in several apps, but the issue seems to be persistent across all usage tries. I press the shortcut for Universal Autofill, in my case `CMD + \`, and I get prompted by 1Password to find a password I want to fill in. After selecting some, I get prompted if I want to "Allow once" or "Always allow". When selecting either of the options the password is not pasted. I tried this across several apps like Terminal, Warp, Chrome, Apple Notes etc. Additionally, when selecting the "Always allow" options, the Universal Autofill does not show up in the focused app ever again. It's just not showing up. I was sure that this feature was quite old in 1Password, but it feels like a beta version.
- 1P_Dave
  Moderator
  3 months ago
  Hello konradalfaro! 👋
  
  Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple. For the time being, these are the best workarounds for Chrome specifically:
  
  Use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  Use a non-Chromium browser like Firefox if you'd like to continue to use Universal Autofill. I know that this won't be possible for most people but I wanted to mention it just in case it helps.
  
  > I tried this across several apps like Terminal, Warp, Chrome, Apple Notes etc.
  
  Warp is not supported, please see my reply here. For the built-in macOS Terminal, make sure that you've granted 1Password automation permissions and that you're trying to fill your Mac login password into a sudo prompt: Autofill your Mac login
  
  Can you tell me a little more about what's not working with Apple Notes? I've just tested setting a password for notes and then locking them and I'm able to fill my password into the password field in a note using Universal Autofill.
  
  -Dave
  
  issue:=FS-388
jonsuh
New Contributor
4 months ago
With the latest update of Chrome on macOS, Universal Autofill’s CMD+\ is no longer working properly with the Chrome extension.

Problem: CMD+\ does not automatically autofill form fields on any website.

Instead, you see the “Search 1Password” quick access popup, which indicates it does not detect the website you are on when you press CMD+\

macOS version: Sequoia 15.7.1

1Password for Mac version: 8.11.16 (81116035 on PRODUCTION channel)

Google Chrome version: 142.0.7444.60

1Password extension version: 8.11.16.35

Additional troubleshooting information:

1Password “Connect with 1Password in the browser” is checked/enabled

1Password extension “Integrate this extension with the 1Password desktop app” is enabled and “Integration status” shows “Connected 🟢”

The following does not fix this problem:

Quitting 1Password and Chrome, and restarting both

Removing and reinstalling the 1Password browser extension

Restarting my computer

1Password Beta extension version 8.11.18.30 has the same problem
- alexcr
  New Contributor
  1 month ago
  I just want to chime in here and say that I've also been experiencing this issue, and have been going back to at least early September. I contacted customer support at that point in time, and they didn't seem to realize this was a known issue.
  I echo the sentiment that this has been a pretty significant disruption. It's frustrating that it still hasn't been resolved, especially given the significant percentage of 1Password's user base that must be on Mac and using Chrome or other Chromium browsers.
  At the very least, I would hope that the 1Password team would be able to offer some timeline so that its customers can have a reasonable expectation as to when this will be working normally again. But I'm not finding anything of the sort in this thread.
  I've been a loyal 1Password customer for about 15 years. I may have to reconsider that loyalty if this issue persists much longer.
  - 1P_Dave
    Moderator
    1 month ago
    alexcr and gloreglabert
    
    I’m really sorry for the ongoing disruption this has caused, I know how frustrating it is when things don’t work as expected. Our development team is actively investigating the issue. We’ve identified that 1Password is currently having trouble reliably collecting field information in Chromium-based browsers. This doesn’t affect non-Chromium browsers like Safari or Firefox, where the issue doesn’t occur.
    
    Right now, we’re testing a few different approaches to improve the reliability of how we gather field data from pages opened in Chromium browsers. I’ll be sure to keep this thread updated as soon as we have any progress or new information to share. For the time being, the following workarounds exist:
    
    Use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
    
    Use a non-Chromium browser like Safari or Firefox if you'd like to continue to use Universal Autofill.
    
    Thanks so much for your continued patience while we work on this.
    
    -Dave
- laurensclaessen
  New Contributor
  2 months ago
  Hi 1P_Dave, just wanted to check in on this since the last update mentioned coordination with Apple and other partners. Has there been any movement or new insight since then?
  
  Universal Autofill still isn't usable for me in Chrome, and it's unfortunately a pretty big disruption to my daily workflow, so I'm very eager to know if there's anything new to share or try.
  
  Thanks a lot for looking into this, much appreciated 🙏🏼.
  
  macOS: Version 26.2 (25C56)
  Chrome: 143.0.7499.170
  1Password: 8.11.22 (PRODUCTION)
  - 1P_Dave
    Moderator
    2 months ago
    laurensclaessen
    
    I’m sorry for the ongoing disruption to your workflow. I’ve taken another look, and there aren’t any new updates yet; the details in this post are still the most up to date.
    
    -Dave
- gloreglabert
  New Contributor
  3 months ago
  I assume there are no updates here? It seems we're either (1) waiting on Apple to change something in macOS, (2) waiting on the dev team to patch the problem, or (3) the issue isn't sufficiently high priority for the dev team to devote real attention to. But either way, at some point it starts to feel disingenuous to advertise a "Universal Autofill" feature that doesn't work on the most popular browser platform, hasn't worked in months, and the only notice of that is buried in a community forum.
msridhar23
Occasional Contributor
6 months ago
I've found that 1Password's universal autofill functionality (the Command+\ shortcut) is no longer working on Brave on Mac. Versions are macOS 15.6.1, 1Password 8.11.8, and Brave 1.82.166. This is on an M1 MB Pro. Universal autofill works in Safari, and the 1Password extension drop-down prompts still work in both Safari and Brave. Thanks!
- 1passworduser
  New Member
  1 day ago
  Any update on this? The autofill shortcut has been broken for me over a year. Apology without actual action is platitude. If this is deprioritized, just say so to set our expectation right please.
- 1P_Dave
  Moderator
  3 months ago
  JohnDoe and msridhar23
  
  Our development team is investigating the issue alongside our friends at Apple but I don't have any updates to share at this time. For the time being, these are the best workarounds for Brave and Chrome specifically:
  
  Use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser
  
  Use a non-Chromium browser like Firefox if you'd like to continue to use Universal Autofill. I know that this won't be possible for most people but I wanted to mention it just in case it helps.
  
  -Dave
  - msridhar23
    Occasional Contributor
    3 months ago
    1P_Dave with 1Password in the browser can one define a keyboard shortcut to fill a login on a site when there is only one option? That's the key thing I'm missing from Universal Autofill.
- JohnDoe
  New Contributor
  3 months ago
  Any updates here? Universal autofill still not working in Brave on Mac.
aemerson
Occasional Contributor
7 months ago
OK, I just backtracked to Edge 138.0.3351.95 and everything works beautifully. Just like I like it, just like I'm used to, just like how Chrome works.
- 1P_SimonH
  Community Manager
  7 months ago
  Hi aemerson,
  
  I'm so sorry for the confusion over what issue you were experiencing! Based on that additional information, it sounds like you are running into a bug that we're investigating. You're not asking too much, it's just a slippery bug because like you've experienced, it doesn't consistently crop up, but we aren't giving up!
  
  I'm glad you've found a workaround in the meantime and I'll update this thread when we have a fix.
  
  ref: #36957
  - aemerson
    Occasional Contributor
    7 months ago
    Thanks!
aemerson
Occasional Contributor
7 months ago
You have it right! It's likely less than a few weeks ago, but very recently nonetheless.
I just validated this again. Of course, it could be my Edge settings, right? But I didn't change any that I can think of... As well, on my laptop I have two accounts--work and home. And this behavior followed identically on each login. Same timing, same Edge/Chrome, everything.
Anyway, here you go. Thanks!
- 1P_SimonH
  Community Manager
  7 months ago
  Thanks for that, aemerson! Not to play 20 Questions with you, but I do have a couple of follow ups:
  
  Are you seeing this missing Quick Access behavior on every form/login in Edge?
  
  Are you running any other extensions in Edge, and if so, what are they?
  
  If you disable those other extensions, does Quick Access work like usual?
  
  The second and third bullets are to check if it's possible that another extension is also using the cmd+\ shortcut, keeping 1Password from using it.
  - aemerson
    Occasional Contributor
    7 months ago
    It just occurred to me, I should clarify: I don't use Quick Access, unless I have multiple logins for a site (I have a bunch of those). With only a single login for a given site, cmd\ simply fills it right in. Multiple logins? It pops up Quick Access and asks me to choose, which do you want.
    THAT'S the behavior that's missing. I never use Quick Access by itself, just cmd\
1P_SimonH
Community Manager
7 months ago
Hi aemerson,

Thanks for reporting this!

Just to make sure I'm understanding this: On Edge, you have the 1Password extension installed, but when logging in, your preferred workflow is to use cmd-\ to bring up Quick Access and select which login to fill with. As of a few weeks ago, though, cmd-\ doesn't do anything. Please correct me if I got any of that wrong!

Could you please take a screenshot of your 1Password extension autofill settings and post that here? To get to that window, select the puzzle piece icon in an Edge window, click the three dots to the right of 1Password in the list of browser extensions, then select Settings and then Autofill and Save.

Thank you!