Unlock with Apple watch - works for other apps but not 1password

JamesHenderson

Thank you for posting the Support ID. I've moved your ticket to the right team and one of my colleagues will send you a reply via email as soon as possible.

To prevent having the same conversation in two places at once, I'll close this thread.

-Dave

ref: AIP-11313-585

here it is:
AIP-11313-585

1P_Dave how long does it take to get the BitBot email?

OK, I just got a reject message. Sending again...

Hi 1P_Dave 👋

Thanks for replying!

How do I generate the diagnostics report? googled it!

Report sent and just waiting for the ID number.

Hello JamesHenderson! 👋

I'm sorry that Apple Watch unlock isn't working for 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/147350/unlock-with-apple-watch-works-for-other-apps-but-not-1password/
• Your forum username: JamesHenderson
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave