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msoileau's avatar
msoileau
New Contributor
2 years ago

unlock with windows hello not working

Hi, I have 1 user who reports that even though unlock with windows hello is enabled and PIN set up, its prompting her to unlock with 1pw password every time. I've reinstalled the app as well as rena...
windows
jtroth's avatar
jtroth
New Contributor
2 years ago

1P_Dave Oh I'm so sorry, I had meant to update this thread and forgot to. My problem is resolved once I correctly removed and reinstalled the extension. Thanks for checking up though!

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I've reinstalled the app as well as rena...","body@stringLength":"439","rawBody":"

Hi, I have 1 user who reports that even though unlock with windows hello is enabled and PIN set up, its prompting her to unlock with 1pw password every time. I've reinstalled the app as well as renamed the sqlite file in %appdata%. What are my next steps?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: windows 11
\nBrowser: chrome

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Hi, I have 1 user who reports that even though unlock with windows hello is enabled and PIN set up, its prompting her to unlock with 1pw password every time. I've reinstalled the app as well as renamed the sqlite file in %appdata%. What are my next steps?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: windows 11
\nBrowser: chrome

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1P_Dave Oh I'm so sorry, I had meant to update this thread and forgot to. My problem is resolved once I correctly removed and reinstalled the extension. Thanks for checking up though!

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Oh I'm so sorry, I had meant to update this thread and forgot to. My problem is resolved once I correctly removed and reinstalled the extension. Thanks for checking up though!

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