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Forum Discussion
Unlocking 1Password in Safari requires entering the password twice
This discussion was created from comments split from: 1Password Extension Does Not Unlock.
1P_Dave, although swamped, responding will be a nice break noting the following:
Wiping Safari's browsing history/cache made no difference.
Yes, I do see the same issue using a new Safari profile
Yes, I have changed the settings but in the following. The MBP I am using a loaner until my new machine arrives meaning i) I did know configuration of Safari (i.e., I do not use Migration Assistant, I prefer clean builds) and ii) I am running Safari with its default / standard settings.
Over to you!
Thank you!!
Apologies gentlemen but I am back.
I have a new and related problem.
I have 1Password for Safari Web Extension setup with Integration set to off.
If / when I click on the 1Password for Safari Web Extension icon to unlock the 1Password for Safari Web Extension, I need to enter the password twice. That is, the first time I enter the password, 1Password for Safari Web Extension remains locked but the second time I enter the password, 1Password for Safari Web Extension unlocks.
Look forward to your response.
Thank you.
Kevin_1P1Password Team
Hey, just wanted to jump in here and say that while I appreciate the credit, I can't accept it - I think you may be mistaking me for another Kevin possibly? ❤️ 😅
- 1P_Dave
Moderator
I'm sorry for the delay in responding. I've done some testing and I can't reproduce the issue on my end, when I click on the 1Password icon in Safari's toolbar after turning off "Integrate this extension with the 1password desktop app" then I can unlock 1Password for Safari by entering my account password just once.
So that I can better understand the situation can you tell me the following:
- What version of macOS and 1Password for Safari are you currently running?
- Are you clicking on the 1Password icon in the toolbar? Or in a username/password field on a website?
- After you enter your account password the first time, does the unlock prompt just disappear and a lock symbol appear over the 1Password icon in Safari's toolbar?
The Kevin that you were speaking to via email is also active on the forum, his username is kevin_li. 🙂
-Dave
1P_Dave appreciate both the response and the correction on which Kevin!
In response the answers are:
1. macOS = 15.1, !Passord for Safari = 8.10.50.25
2. I am clicking on the 1Password icon in the toolbar
3. After I enter my account password the first time, the unlock prompt disappears and the lock symbol remains on the 1Password icon in Safari's toolbar.Thx!
In addition to the above added information, please see the below video which demonstrated the problem.
Worth noting, when not recording for this community I do add the step of confirming the password is properly entered.
Thank you.
- 1P_Dave
Thank you for answering my questions and for the screen recording. I can't reproduce the issue on two different Mac test machines, can you wipe Safari's browsing history/cache to see if that makes a difference:
Make sure to clear everything. If that doesn't work then can you tell me the following:
- Do you see the same issue if you create a new Safari profile and use 1Password for Safari there: Use profiles in Safari on Mac - Apple Support (CA)
- Have you changed any of Safari's settings on your new Macbook Pro? Specifically developer settings or privacy/security settings?
-Dave
