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margolisr's avatar
margolisr
New Contributor
2 years ago

Unsuccessful importing data from Last Pass. It says I may not be connected to the internet but I am

I just started with 1Password and expected to be able to import my passwords from Last Pass. When I try it gives me the message that I may not be connected to the internet, however I am. I finally opened the Diagnostic report however it was technical and not usable by me. I have disabled Authentication in Last Pass. Do I have to restart the computer or what do I do? Thanks

1Password Version: ver 8, just installed
Extension Version: just installed it
OS Version: Mac OS 11.7.1
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=Data%20won't%20import%20from%20Last%20Pass

macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello margolisr! 👋

    Welcome to 1Password! I'm sorry that you're running into trouble when importing from LastPass. I see that you've also sent in an email and one of my colleagues sent you a reply a few hours ago, please continue the conversation there. Since there's already a communications channel open over email I'm closing this thread. 🙂

    -Dave

    ref: NDP-97451-595