Forum Discussion

stevef4000's avatar
stevef4000
New Contributor
2 years ago

Upgrade from 7 to 8 has not migrated some items correctly

I've migrated from 7 - 8 but quite a lot of entries/items have not migrated correctly. Here's a screenshot example and here's what was migrated (as seen on a different device that still has...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. The team can help look into your experience. We do not have access to logs here in the community and by emailing my colleagues you can provide those if they are requested.

Include the following:

Your user name here in the forum. stevef4000
A link to this topic. https://1password.community/discussion/146562/upgrade-from-7-to-8-has-not-migrated-some-items-correctly#latest

This will help us connect the dots as they say.