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Forum Discussion
Former Member
4 years agoUpgraded to 8, no longer have option to keep browser extension unlocked
Hi there folks!
I need help. I opt to keep my browser extension unlocked but after upgrading to 8, I'm unable to. When I look in the browser app, it tells me to go to the security tab of the win...
Jack_P_1P
1Password Team
4 years agoHi @schwim:
That definitely doesn't sound like the experience we want you to have. I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/131990/upgraded-to-8-no-longer-have-option-to-keep-browser-extension-unlocked#latest
- Your forum username:
schwim
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!