Forum Discussion

Former Member's avatar
Former Member
3 years ago

Upgraded to 8, no longer have option to keep browser extension unlocked

Hi there folks! I need help. I opt to keep my browser extension unlocked but after upgrading to 8, I'm unable to. When I look in the browser app, it tells me to go to the security tab of the win...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @schwim:

That definitely doesn't sound like the experience we want you to have. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!