Forum Discussion

Former Member's avatar
Former Member
3 years ago

Upgraded to 8, no longer have option to keep browser extension unlocked

Hi there folks! I need help. I opt to keep my browser extension unlocked but after upgrading to 8, I'm unable to. When I look in the browser app, it tells me to go to the security tab of the win...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @schwim:

I'm sorry for that mix up. We can definitely get some of the information we'd need in other ways. Please send an email to support+forum@1password.com with a link to this thread and your username, and mention the trouble you're having, and we'll be able to take a closer look. After emailing in, post the Support ID here so we can connect the dots. It'll look like [#ABC-12345-678].

Jack