Forum Discussion

Dieter59's avatar
Dieter59
New Contributor
2 years ago

URGENT: Entries disappear using IOS

I used 1password to copy my Creditcard number by tapping the number entry. After that I did the same with the number of my passport. Both entries are gone now. I didn't try that with the Windows A...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Dieter59

1Password will only move or modify items after a direct action from you. If you do notice that the issue happens again then please send an email to support+forum@1Password.com before you restore the item from the Archive and the team can ask for more details in order to investigate further on what might be happening.

Is there any possibility to make a local backup of the cloud vault?

Each device where you're using the 1Password app contains a local copy of your data. Your data is also encrypted and backed up to your 1Password account in the cloud. If you accidentally delete an item you can always restore it from your 1Password account on 1Password.com:

-Dave