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rdeutsch's avatar
rdeutsch
New Contributor
3 years ago

**URGENT** I reset my 1password master PW at 1password.com. This PW does not work on my MAC.

I forgot my master PW. I recovered my account working with a family member. Now, when I enter my master password on my MAC, it does not work. HELP!! 1Password Version: 7.9.9 Extension Versi...
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rdeutsch's avatar
rdeutsch
New Contributor
3 years ago

To better explain this.
- When I recovered my account, I created a new master password at 1password.com (yesterday)
- Today, when on my MAC, I entered this same password into 1password. It did not work ... Invalid password
- I then logged onto 1password.com. When prompted for a password for Bob's Family, I entered the newly created password. It worked.

I have 2 vaults in 1password on my mac - one is private; the other is shared. Maybe the password for the different vaults are different?