**URGENT** I reset my 1password master PW at 1password.com. This PW does not work on my MAC.

Hi there rdeutsch

You mentioned having a Primary vault on your Mac. If you're using a mixture of standalone vaults and a 1Password account, please send us an email at support+forum@1password.com and we'll be able to help you out. You'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

— Grey