Forum Discussion

Former Member's avatar
Former Member
4 years ago

Urgent: PWs correct in iOS apps (ipad, iphone, icloud) ipad 7.9.6, but wrong in 1P.com & MacBook Air

All of my PWs are correct in iOS apps (iPad, iPhone, iCloud) iPad version is 7.9.6, but they don’t match 1Pasword.com or my MacBook Air. I was having difficulty filling from the extension, but I thou...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

@daisygirl001

Please email us using support@1password.com. Be sure to use the email address tied to the account in question. We may need to look deeper into your setup. That said, a sync would not change your passwords. There seems to me more at play here and we're better equipped to determine that outside of this public venue. We look forward to hearing from you.