Forum Discussion

klepp0906's avatar
klepp0906
Dedicated Contributor
3 years ago

Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Deci...
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tmakaro's avatar
tmakaro
Frequent Contributor
3 years ago

Ok, so after deleting and re-enabling my Windows Hello pin the has now given me the option to check the box:

However, if I tick this box, then I cannot use Windows Hello to unlock 1Password at all. With it ticked, (and after restarting 1password), I don't get the option to unlock 1Password with my pin. It forces me to enter my master password and only AFTER that does it prompt me to enter my Windows Hello pin which doesn't matter because 1Password has already unlocked. I also cannot use Windows Hello to unlock 1Password after relocking (but not restarting) 1Password.

If I disabled, the tick box, then I can use my pin to unlock 1Password for subsequent unlocks (but not the first one of course).