Forum Discussion

klepp0906's avatar
klepp0906
Dedicated Contributor
3 years ago

Use the TPM with windows hello greyed out? [1Password 8.6.1 is out with improved TPM support}

So i checked the update notes today (to clear that awful red badge that you guys totally need to make auto clear after a certain amount of time or something) and saw that awesome feature added. Deci...
windows
tmakaro's avatar
tmakaro
Frequent Contributor
3 years ago

Looks like it has stopped working properly. It was working for a few weeks, but now when I launch 1Password for the first time it gives me the "You need to enter your account password before you can use Windows Hello" prompt and once I enter my password it then unlocks AND prompts me for my pin despite being unlocked already.

I tried disabling and re-enabling "Use the TPM with WIndows Hello", but that didn't work. I'm still on 8.6.1 and I haven't made any changes to Windows Hello.